RETURNS + EXCHANGES

We want you to be happy with your purchase!

If something isn’t right and you’d like to request a return, exchange or order cancellation please reach out to support@oemibotanicals.com.

Returns + Exchanges + Cancellations

Please contact us within 5 days of delivery. 

Ship items back within 14 days of delivery. 

For order cancellations contact us within 2 days of delivery. 

We accept exchanges or allow a return for store credit. The item must not be used.

We do not refund or credit shipping costs and we ask for 10% restocking fee as all of our products are handmade to order. Sorry, we do not accept returns for gift cards. 

Payment

Please contact us as soon as possible if you have placed an order that you would like to cancel.

Shipping

Shipments are made within 1-2 weeks. Want your item sooner? For expedited shipping, please contact us.